Job profile of a branch manager involves several features
all of which are not listed in the rule book. In between customers, juniors
& senior bosses there are moments of pleasure & pain for the BM. Boss
is a pressure machine but once in a while the pressure rebounds back to him to the
delight of all! This one is not meant for sharing with him!
Our branch is situated in South Ex commercial area &
has staff strength of 20 people. This figure includes two officers & a
manager Sharma in loans section as loan portfolio is heavy. Sharma is an
efficient man & keeps the things up-to-date & in order. But Sharma is heading for retirement this year
& would be missed no doubt. Even our Zonal Manager feels good about his
work. But you know boss is always a bit shy of saying so in writing.
Don’t you know him - our ZM? No? I shall introduce you to
him. He is 58, short, with bulky beer-belly & with a few strands of hair
trying in vain to cover his bald head. He has been affectionately nick named
The Baldy. A jolly fellow with an inflated ego about himself.
The other day we met in a reception where he happily
narrated that his son had completed his course abroad & is now a dentist.
He has come back home & has set up clinic in South Ex area. One more imported
costly machine is required by him.
-See if you can finance him, he said.
-Why not sir? It shall be my pleasure sir, I assured him.
Next morning papers were on my table & manager loans Sharma was
glancing over them. I asked him to complete paper work & file visit report
as well. Quickly. He understood.
But he didn’t turn up for next two days &
was sick. It was annoying & it was un-Sharma like. On third day he turned
up though not looking cheerful. May be it was his blood pressure.
-What was it Sharma? You had such important & sensitive
papers with you. I need not remind you.
-That’s why I have come. That’s why I was sick.
-Well?
-I had gone to his clinic two days back & casually
mentioned about my shaky tooth. I will never recommend this proposal in my
life. This blo... fool of a dentist took out my healthy tooth instead of shaky-one.
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